What is the warranty policy for products bought from the online shop?Updated a year ago

Our online shop provides a 6-month warranty that covers any defects in materials or fabric faults for products purchased via our website. We prioritize customer satisfaction and are dedicated to ensuring the durability and reliability of our items.

If a product you purchased from our online shop exhibits material or workmanship defects within 6 months from the purchase date, we will offer a remedy, which, depending on the case, could include a full refund. It is our commitment to address such concerns and uphold the quality reputation of our brand.

Please contact us using the email used to place your order and provide us with more details. The following information must be provided:

1. Order number (you can find this in your confirmation email, exists out of #xxxxx)

2. Product name and size

3. Images where the flaw can be seen clearly

Once we receive all the required images, we will evaluate the incident and do our best to resolve the issue as soon as possible.