How can I exchange my products?Updated a year ago

We're sad to hear that you're not entirely happy with your order. 

At Osaka World, we currently do not offer exchanges. If you wish to replace an item, we kindly ask you to initiate a return following our simple return process. Once the return is processed, feel free to place a new order for the desired item.

We aim to streamline your shopping experience, and we appreciate your understanding in following this process. If you have any questions or need assistance with returns, please consult our How do I make a return.