Here you can find all on shipping and delivery times and procedures
As soon as the parcel leaves our warehouse, we will send you a shipping confirmation. This email will contain your tracking information so you can check the exact status of the shipment at any time. However, if the estimated shipping date has passed
The in-transit shipping timing (once the item has been picked up from our warehouse by the carrier) depends on the delivery address:. EU*:. UK:. USA & Canada:. Rest of the world*:. For more information about shipping prices, take a look here. * At th
The shipping costs will depend on the delivery address:. Benelux & Germany:. Rest of Europe*:. UK:. USA & Canada:. Rest of the world*:. If you want more information about the delivery times, take a look here. * At the moment we don't ship to Argentin
Checking the status of your order is very simple. In just a few clicks, you can know its complete status:. Haven't received a shipping confirmation email after your order has been fulfilled or experiencing issues with the delivery? Please contact our
You didn't receive your order even though the tracking link says it was delivered?. If you think your package is lost or missing, we advise you to check with the members of your household or the neighbors to find out if they received your package. We
Once an order is placed, it is unfortunately not possible to modify your shipping address. You will receive an email confirmation with the tracking number once the shipment starts, after which you can reach out to your local courier to provide the co
If you're located in a country outside the European Union, you automatically become an importer. This means that your order will usually be retained in customs upon arrival in your country, waiting for the importer (you) to comply with the duty and t
We understand that circumstances may be circumstances where you wish to merge separate orders into one parcel. Unfortunately, this is not possible. Once an order is placed, our team immediately starts preparing the parcel for shipment. This is why it
For information on the status of a customized order and when it is ready for shipment, please reach out to our customer service team. We will check the manufacturing and shipping status for you and provide updates. Once your order has been shipped, y